
Announcement
Please be informed that for the period of December 18, 2026 – January 8, 2027, an additional 20% surcharge on our basic rates will apply due to the high season.
Thank you for your kind understanding and cooperation.
FARE AND POLICY
Haneda Airport Narita Airport
Fares to Tokyo’s 23 Wards start from ¥9,000 Fares to Tokyo’s 23 Wards start from ¥23,000
For detailed pickup pricing, please submit the form on our website:
https://www.pickupairport.online/reservation-form
* PAYMENT MUST BE MADE BY 15:00 JST ONE DAY PRIOR TO THE PICK-UP SCHEDULE.
** ALL PRICES ABOVE INCLUDE TAX AND TOLLS
*** Bookings On Arrival : + ¥1,000
**** Bookings made between 07:00 - 21:59 : Standard Price
***** Night-Time Pick-up 22:00 - 22:59 : + ¥2,000
***** Late Night-Time Pick-up 23:00 - 05:59 : + ¥4,000
***** Early Morning -Time Pick-up 06:00 - 06:59 : + ¥2,000
****** To prevent 'no show' incidents on the pick-up date, customers choosing Cash on Arrival payment must provide one of the following documents in advance:
1. Japan Residence Card (在留カード/ Zairyu Kado)
2. Japanese Driver's License
3. Japanese Health Insurance Card
If the passenger does not have any of the above, a copy of the passenger's passport may be provided instead. The driver will depart after we have received passenger's confirmation about the pick-up and the estimated travel times are 1–1.5 hours for Haneda Airport pick-ups and 1.5–2 hours for Narita Airport pick-ups.
Notice
Pickup time will be set to Passenger’s Arrival Time + 1–1.5 hours, or according to passenger’s request. If there is a delay of more than 30 minutes from the agreed pickup time without prior notice, an extra charge of ¥3,000/30 minutes will apply.
Cancellation Policy
1. More than 1 week before local pick-up time will be charged 10% of total quoted price.
2. 1 week before local pick-up time will be charged 25% of total quoted price.
3. 72 hours before local pick-up time will be charged 50% of total quoted price.
4. 24 hours before local pick-up time will be charged 100% of total quoted price.
5. No charge for cancellations caused by force majeure (e.g., extreme weather, airport closure).
6. Rescheduling is free of charge up to 1 day before the pick-up date.
7. Changes to the pick-up time/location or drop-off location on the scheduled date will be charged ¥3,000/30 minutes after the first free 30 minutes waiting time or up to 100% of total quoted price (whichever applies).
Refund Policy
1. Refund will be processed on the day customer requests cancellation. The amount will be received within 7 business days.
Note: Processing time may take longer than depending on the credit card/bank company.
2. Refund is available via Credit Card, PayPal, or Japan Bank transfer.


